Logitech 915-000194 Datasheet download pdf (Page 42)

Logitech Harmony Smart Control

I want to add a new

Activity or change

how an Activity is

defined

Go to MyHarmony and follow the

steps for Adding Activities or

Changing Activity settings

The right devices turn

on but the

play/stop/other

buttons don’t

operate the device.

Accurate device

operation

information was not

available for your

device

Follow the steps for Customizing Activity

buttons

One or more devices

does not respond to

the Harmony system

There is a physical

obstruction

between your

remote and your

hub

Remove any physical obstructions or

change how your hub assignments

control your devices.

Changing hub

assignments

There is electrical

interference from

Wi-Fi, Bluetooth, a

microwave oven, a

cordless telephone,

or some other

device.

Turn off power to possible sources of

interference and try again.

The incorrect

manufacturer or

model number was

entered for the

device

Verify the manufacturer and model

number to make sure it is correct in

your Harmony setup.

Wi-Fi problems

If you are having trouble getting your Harmony Smart Control to communicate with your Wi-Fi network, please read

the Harmony Smart Control Not Able to Connect to Wi-Fi FAQ.

Add missing commands to your Harmony Smart Control

If your remote control buttons are not working properly, you can teach functions to the buttons individually using

MyHarmony. For more information, see Customizing buttons and on-screen commands with MyHarmony.

Hub is not syncing to the Harmony app

If you cannot sync with the Hub, you may need to sync the Hub using MyHarmony.

1. Ensure that you are not connecting the Harmony Hub to your computer through a USB hub. If you are,

connect the cable directly to a computer USB port.

2. Unplug the USB cable from your computer, and plug it in again. Unplug the USB cable from your

Harmony device, and plug it in again.

3. Completely close your browser, start your browser again, and return to MyHarmony.

4. Plug the USB cable into a different USB port of your computer.

5. Disable any anti-virus, firewall, or pop-up blocker programs.

6. Restart your computer.

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Logitech 915-000194 Datasheet Page 42

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